GET ITIL 4 CERTIFIED
Upgrade from ITILv3 Foundation to ITIL4 Foundation
Are you ITIL V3 Foundation certified and want to upgrade to ITIL 4? Then here’s a smooth transition we have for you...
Register now for the ITIL 4 Foundation course at only $250
$899 (PEOPLECERT Exam voucher included) and be fully prepared to clear the certification exam.
GreyCampus is an ITIL Training Organization Accredited by PEOPLECERT on behalf of Axelos
ITIL 4 is a community-driven update and has integrated Agile, DevOps and Lean concepts with ITIL best practices. Thus helping professionals to compete in the growing and complex market. It is launched to keep up with the latest trends in software development and IT operations. A key component of ITIL 4 is capacity management. This means that ITIL has been designed to change and adapt according to the organization.
ITIL 4 Foundation level provides you with the introduction to ITIL 4 certification scheme and gives a new perspective to look at the IT Service Management through a Service Value System.
- 40 Multiple choice questions
- 60 minutes’ duration
- Closed book
You need to answer at least 26 questions to clear the ITIL Foundation Certification Exam which is close to 65%. The exam is scheduled on the last of the training and is administered by an independent examination body. For online training, the exam can be scheduled on a later date and can be completed online.
- IT service management
- About ITIL 4
- The structure and benefits of ITIL 4
- Value Co-creation & Organization
- Service Relationships and value
- Organizations and people
- Information and technology
- Partners and suppliers
- Value streams and processes
- External factors
- SVS Overview
- Opportunity, demand and value
- The ITIL guiding principles
- Service value chain (SVC)
- Continual improvement
- General management practices
- Service Management practices
- Technical management practices